Política de Privacidade do Clue

Last updated 23 de julho de 2025

This Consumer Health Data Privacy Policy pertaining to Clue applies to “Consumer Health Data,” as that term has been defined under applicable law, in the relevant US states. Any term appearing in this Consumer Health Data Privacy Policy that has been defined under applicable Consumer Health Data laws shall have the meaning afforded to it therein. 

A. Collection of Consumer Health Data

We Collect the following categories of Consumer Health Data from Consumers: 

• Individual health conditions, treatment, diseases, or diagnosis; 

• Social, psychological, behavioral, and medical interventions; 

• Use of prescribed medication; 

• Bodily functions, vital signs, symptoms, or measurements related to health; 

• Diagnoses or diagnostic testing, treatment, or medication; 

• Gender-affirming care information; 

• Reproductive or sexual health information; 

• Health-related data that have been derived or inferred from the above. 

We Collect and use the above-mentioned categories of Consumer Health Data for the following purposes: 

• Operate, manage, and maintain our business;

• Advance scientific research;

• Deliver Clue newsletters;

• Provide, develop, improve, repair, and maintain our products and services, including our health analytics;

• Personalize, advertise, and market our products and services; 

• Conduct research, analytics, and data analysis; 

• Undertake quality and safety assurance measures;

• Perform identity verification, only in limited instances, if necessary; 

• Perform accounting, audit, and other internal functions, such as internal investigations; 

• Comply with law, legal process, and internal policies; 

• Maintain records;

• Exercise and defend legal claims; and

• Otherwise accomplish our business purposes and objectives.

B. The Categories of Sources from Which We Collect Consumer Health Data

We Collect Consumer Health Data directly from Consumers, such as when they enquire about our products and services, contact us via our Services, ask to receive our newsletter, or in any way engage with us or our personnel. Additionally, we Collect Consumer Health Data from the following sources: 

Directly from you, such as through the information you provide to user when you use our websites or otherwise interact with us;

Third party vendors and other third parties, which may include those vendors, suppliers, contractors, or business partners that provide services for us).

C. The Categories of Consumer Health Data that We Share

Without your consent, we do not Share any categories of Consumer Health Data, except as required to provide you with the services you have requested. With your consent, we may Share any of the categories of Consumer Health Data that we Collect. 

D. Third Parties and Affiliates with Whom We Share Consumer Health Data

We Share Consumer Health Data with the following Third Parties: 

• Vendors; 

• Third Parties for research purposes, with your prior and specific consent; 

• Third Parties as part of a business transfer; and

E. How to Exercise Your Consumer Health Data Rights

To exercise your rights with respect to your Consumer Health Data, depending on your state of residence, you may contact us at any time through any of the following methods: 

• Web Contact Form. You may submit a request on our Web Form.

• Email. trust@helloclue.com

Clue Supplement to Consumer Health Data Privacy Policy for Nevada Consumers

(Last updated July 23 2025)

This Supplement applies to Nevada Consumers for purposes of providing additional disclosures required by Nevada’s Consumer Health Data privacy law. Terms used herein that are defined terms under Nevada’s Consumer Health Data privacy law shall have the meanings afforded to them therein.

A. Purposes & Manner of Processing. We Collect, use, Process, and Share Consumer Health Data for the purposes and in the manners described in our Consumer Health Data Privacy Policy, which also provides additional disclosures relevant to Nevada Consumers.

B. Review & Revision of Consumer Health Data. If you would like to review and/or revise your Consumer Health Data, you may submit a request to us via the methods listed in our Consumer Health Data Privacy Policy. We will respond to your requests to exercise your rights in accordance with applicable law, but in any case no later than 45 days after receiving your request. We may extend this period up to 45 days only where doing so is permitted under applicable law. 

C. Changes to this Supplement. We will notify you before making any changes to our privacy practices with respect to your Consumer Health Data by posting an updated notice on this page, with an updated effective date. 

D. Third Party Collection of Consumer Health Data. Please note that some Third Parties may collect Consumer Health Data about you over time and across different websites or online services you may visit.